RETURN OF MERCHANDISE PURCHASED FROM THIS SITE
We only accept returns for purchases made through this website; all others will be refused. We do not accept returns from other retailers or sellers.
For any undamaged product in resalable condition, simply return it with its included accessories and in the original shipping packaging along with a copy of the original receipt (or Packing Slip) within 14 days of the shipping date, and we will exchange it or offer a refund based upon the original payment method of the item(s).
Shipping Charges are not refundable. In addition, please note the following: (i) We accept returns only from the original purchaser; and (ii) the following products are not eligible for return: Books or Digital Products (including eBooks).
You are responsible for the return shipping costs and label preparation.
Send your return by U.S. Mail, and processing of your refund or exchange will occur as soon as we have received and reviewed your return. We may refuse or delay returns if fraud or abuse is suspected.
Return merchandise to the address below using a postal method that provides tracking:
Attention: Returns Department
P.O. Box 2464
Sebastopol, CA 95473